Home insurance claims can be a frustrating and time-consuming process, but with the right strategies and tactics, you can make sure you get the settlement you deserve.

In this article, we’ll share some secret tactics used by home insurance claim adjusters and provide you with tips on how to maximize your settlement.

What is a Home Insurance Claim Adjuster?

Before we dive into the tactics, let’s first define what a home insurance claim adjuster is.

An adjuster is an individual or a representative of an insurance company who investigates and assesses the damages to your property after a claim has been filed.

They determine the amount of money that should be paid out to cover the costs of repair or replacement.

Home Insurance Claim Adjuster Secret Tactics

Here are some of the tactics that home insurance claim adjusters use to minimize payouts, and how you can counter them:

Tactic #1: Delaying the Claim Process

One common tactic is to delay the claim process. This is often done by requesting unnecessary documentation or dragging out the investigation process. The longer the adjuster can delay the claim, the more likely you are to accept a lower settlement.

Counter-Tactic #1: Stay on Top of Your Claim

To counter this tactic, it’s essential to stay on top of your claim. Keep track of all communication with your insurance company and respond promptly to any requests for information. Keep a record of any expenses incurred due to the damages, such as receipts for temporary housing or repairs.

Tactic #2: Lowballing Settlement Offers

Another tactic is to offer a low settlement offer that doesn’t cover the full extent of the damages. Adjusters will often start with a lowball offer, hoping that the policyholder will accept it rather than going through the hassle of negotiating.

Counter-Tactic #2: Get Multiple Estimates

To avoid falling for this tactic, it’s essential to get multiple estimates from contractors or repair professionals. This will help you determine the full extent of the damages and give you an idea of what a fair settlement should be.

Tactic #3: Denying the Claim

In some cases, an adjuster may deny a claim altogether, arguing that the damages aren’t covered under your policy. This can be especially frustrating if you believe that the damages should be covered.

Counter-Tactic #3: Know Your Policy

To counter this tactic, it’s essential to know your policy and what it covers. Review your policy thoroughly before filing a claim and make sure you understand the terms and conditions. If your claim is denied, ask for a written explanation of why it was denied and review it carefully.

Tactic #4: Questioning the Cause of the Damage

Adjusters will often try to question the cause of the damages, arguing that they were caused by something that isn’t covered under your policy. For example, they may argue that the damages were caused by poor maintenance rather than a covered peril.

Counter-Tactic #4: Provide Evidence

To counter this tactic, it’s important to provide evidence that supports your claim. Take pictures of the damages and provide any other documentation that supports your case. If possible, get a professional assessment of the damages to provide an unbiased opinion.

Tactic #5: Pressuring You to Settle

Finally, adjusters will often use pressure tactics to get you to settle quickly. They may argue that the longer the claim drags on, the more likely it is that the settlement will be reduced.

Counter-Tactic #5: Take Your Time

To counter this tactic, it’s important to take your time and not feel pressured to settle quickly.